Enterprise Booking Policies
Please inform us as soon as possible of any changes to your booking and we will happily accommodate. Sending reschedule or cancellation requests more than 72 hours before the scheduled start time will be free of charge, otherwise, you will incur 100% charge.
Changes in Venue
For your convenience, please inform us of any changes in venue at least 48 hours prior to the scheduled start time. Should you change venue within less than 48 hours, please be informed you will incur 100% charge.
Changes in Task Details
The Partners we assign for your bookings will be based on the details you provide. Once the job starts, kindly be informed that the Partner will happily perform the tasks as indicated in your initial request. If you need other services, kindly reach out to us.
Scheduling a Job
There is no limit regarding the time you are allowed to schedule a partner, please just be informed that the minimum number of hours per schedule is 4 hours per partner. In case you book for less than the minimum, it will still be counted as 4 hours.
Processing of Bookings
Requests can be booked anytime convenient for you, and processing will take place upon receipt (during business hours, Mondays to Fridays, 9AM to 6PM). All bookings from accounts with credits will be accommodated, but to ensure an assigned partner, please be informed of the lead time which is 3 days (72 hours) before the scheduled start time.
While we do our best to accommodate specific requests for assigned partners, or 1 partner for all schedules, we cannot guarantee their availability. However, as a platform we will still provide you with a partner who is able, willing, and available to do the task.
For smooth arrangement of schedules, please always communicate any new bookings or changes in bookings placed by letting us know at firstname.lastname@example.org. We will be sure to attend to your concern. Kindly take note that contacting partners directly to schedule jobs is not allowed.
Absorbing or hiring of MK Partners assigned to jobs will require a finder's fee in the amount of Ten Thousand Pesos (Php 10,000) per Partner and deactivation of your account.
If you are unsatisfied with assigned partner/s, please share with us your feedback and we will be happy to provide a qualified replacement.
Kindly always place your bookings at so that we may properly process and handle your request. Please be aware that we may not be able to accept bookings made on other channels.
For one-time transactions, your purchased credits are valid for use within 6 months after payment. For subscriptions, any remaining credits purchased for a month will be usable for one month after.