All Collections > Payment Process and Concerns > I think I got charged when I added my card, is there an issue?

I think I got charged when I added my card, is there an issue?

Written by Tim Michael

If you are being debited when you put in your card information, that's our authentication and verification process working and there's absolutely nothing to worry about!

Once your card is verified, the amount is immediately returned to your card and your issuing bank should reflect it on your bank statement within 3-5 days. You can call your bank to follow up on this.

If you have further questions, please contact MyKuya Customer Support via in-app support or by emailing hello@mykuya.com

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